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Privacy Policy
Earthwise Girls Limited is committed to complying with the
General Data Protection Regulation and the Data Protection Act 2018. Looking
after the personal information you provide to us is very important and this
privacy policy explains how we may use that information.
In using our website generally and in purchasing on our
website you are expressly consenting to the use of your data in accordance with
this privacy policy.
If we make changes to this privacy policy we will update it
here on our website so that you are always informed about what information we
collect, how we use it and under what circumstances we may disclose it. If you
do not agree with this privacy policy please do not use the website.
Earthwise Girls Limited is what is known as the Data
Controller of the personal data you provide to us, and we will sometimes refer
to ourselves in this policy as ‘we’ or ‘us’.
If you wish to contact us about any aspect of the
information that we hold about you please write to:
Earthwise Girls Limited, 40 Westfield Road, Long Wittenham,
Abingdon, OX14 4RF, UK.
Alternatively you can email us sales@earthwisegirlsuk.co.uk
If you require us to update or delete your personal
information we will be happy to do so within 10 days of receiving your request.
Where you are a registered online account holder, you may
access and update your data contained in your online account. Please ensure you
update your data as soon as possible with any and all relevant changes.
What information do we collect and why?
When you set up an online account with us or place an order
with us either online or by telephone we collect the following information from
you:
We also collect this data when you make a complaint or
enquiry or provide other feedback to us, or when you submit an entry to a
competition or prize draw, or sign up to a newsletter.
We may also gather information about the devices you use to
access our sites (desktop and mobile) and this may include IP address
(cookies).
How do we use your data?
We use your data to:
To opt-out of receiving any newsletters containing
information or special offers you can amend your preferences within your online
account, or use the unsubscribe link in any of our communications, or by
emailing sales@earthwisegirlsuk.co.uk to request this.
Your request to be removed from our email address list may
take up to 5 working days. You may receive emails that are in progress during
this time.
Please note that if you place an order on our website we
will still email you purely for the purposes of processing your order unless
you opt in to our newsletters.
We will keep your data for as long as necessary for the
purposes for which it was collected, for the settlement of any potential
disputes which may arise or otherwise in accordance with legal requirements.
The longest we will normally hold any personal data is 6 years.
Sharing Data with third parties
Our service providers and suppliers: We may need to share
your data with some of our service providers in order to administer your online
account and orders. These may include IT, delivery and marketing service
providers.
Other third parties:
We never sell or rent your data to other organisations for any
purpose.